Recently, we have been experiencing an issue with SAVREQ's video purchase process, where videos are not marked as "Purchased" even after payment has been completed. The period of this issue is as follows:

January 29, 2026 - February 5, 2026

The issue has now been resolved, and we have confirmed that all purchased videos have been correctly marked as "purchased." We sincerely apologize to customers who used the service during this period for any inconvenience and trouble caused. We will continue to work to prevent recurrence and strive to ensure stable service operation. We appreciate your continued patronage.